Helpful guides, checklists, and answers to common questions—so you can make confident decisions about home care.
Getting Started
New to home care? Start here. These quick guides explain what to expect and how to begin services.
Medical vs Non-Medical Home Care
Understand the difference between skilled nursing/therapy and supportive daily living help—so you choose the right service.
What to Expect During the First Visit
A simple walkthrough of assessment, care planning, scheduling, and how we coordinate with families and physicians.
How to Start Services
A clear step-by-step checklist to help you request care, share needs, and get started without stress.
What to Prepare Before Care Begins
Quick list of what helps: medication list, primary doctor info, emergency contacts, and home safety notes.
Frequently Asked Questions
Questions for Families
Questions for Caregivers
How quickly can I find a caregiver?
Most families are matched with a caregiver within a few days.
Once your care request is submitted, we review your needs and connect you with caregivers in our registry who match your schedule, location, and care requirements.
What services do caregivers provide?
Caregivers in our registry provide non-medical home care services, including:
• Companion care
• Personal care assistance
• Meal preparation
• Light housekeeping
• Transportation to appointments
• Medication reminders
• Mobility assistance
• Dementia support
These services are designed to help individuals live comfortably and safely in their homes.
Do caregivers provide medical care?
No. Caregivers provide non-medical home support only.
They assist with daily living activities but do not perform medical procedures such as administering injections or medical treatments.
Can I choose my caregiver?
Yes. After reviewing your care request, we connect you with caregivers who match your needs. Families can speak with caregivers and determine if they are the right fit before beginning services.
What areas do you serve?
Tinalas Home Care Registry serves families in:
• San Bernardino County
• Orange County
• Pacific Palisades
• Surrounding communities
If you are unsure whether your area is covered, please contact us.
What if my schedule or care needs change?
Care needs can change over time. If your schedule or level of care changes, simply contact us and we will work to connect you with a caregiver who can meet your updated needs.
If you are unsure whether your area is covered, please contact us.
Are caregivers employees of the registry?
No. Caregivers registered with Tinalas operate as independent contractors.
The registry connects caregivers with families seeking home care support, but caregivers maintain their independence and manage their own work schedules.
How do I join the caregiver registry?
Caregivers can apply by completing the Caregiver Registration Form on the website.
The form collects information about your experience, certifications, and availability. Once reviewed, qualified caregivers may be added to the registry.
What qualifications do caregivers need?
While requirements may vary, caregivers typically have:
• Experience providing caregiving or home care support
• A compassionate and professional attitude
• The ability to assist with daily living activities
• Reliable transportation (preferred)
• CPR or First Aid certification (preferred)
How do caregivers get matched with clients?
When a family submits a care request, the registry reviews their needs and identifies caregivers whose experience, schedule, and location match the request.
Caregivers may then be contacted about available opportunities.
Can caregivers choose their work schedule?
Yes. One of the benefits of being part of a caregiver registry is flexibility.
Caregivers can accept opportunities that fit their availability and preferred work schedule.
What types of care assignments are available?
Assignments may include:
• Companion care
• Personal care assistance
• Dementia support
• Mobility assistance
• Meal preparation
• Light housekeeping
• Transportation support
Have additional inquiries?
We are here to help. Let’s engage in a conversation.
Need help choosing the right service?
Let us know what you need, and we’ll guide you to the right level of care.